Privacy Policy

Last updated: May 2026

1. What this policy covers

This Privacy Policy explains how Jamail Hardwoods, LLC ("Jamail Hardwoods," "we," "our") collects, uses, and protects information when you visit jamailhardwoods.com or contact us through the website, email, or phone.

2. Information we collect

We collect information you voluntarily provide:

• Contact form submissions: Name, firm, email, phone, project details
• Email and phone: Anything you send us about your project
• Sample kit requests: Shipping address

We also automatically collect basic web analytics via Google Analytics 4: pages visited, time on site, device type, approximate geographic region, and referrer. This data is aggregated and does not personally identify you.

3. How we use information

We use your information to:

• Respond to your inquiry and follow up about your project
• Send you quotes, sample kits, spec sheets, and related materials you requested
• Route your inquiry to the right rep (designer, builder, architect)
• Improve our website and understand which content is useful

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-party services we use

• FormSubmit — forwards form submissions to our email. FormSubmit Privacy Policy
• Google Analytics 4 — anonymous traffic measurement. Google Privacy Policy
• Google Ads — conversion measurement for our paid ad campaigns
• Unsplash — hosting for some hero images. No personal data shared.

5. Cookies

The website uses cookies set by Google Analytics and Google Ads for measurement. You can disable cookies in your browser settings without breaking site functionality. We do not use targeting or advertising cookies beyond standard Google Ads measurement.

6. Data retention

We retain contact form submissions and email correspondence as long as it's useful for serving your account, plus a reasonable retention period for accounting and legal purposes. You can request deletion at any time (see Section 8).

7. Security

The website is served over HTTPS. We don't store credit card information — we don't accept payments through the website. Account and customer information is stored in business systems with reasonable access controls.

8. Your rights

You may request to:

• See what personal information we have about you
• Correct inaccurate information
• Delete your information from our systems
• Opt out of future marketing communications

Email privacy@jamailhardwoods.com with your request. We respond within 30 days.

9. Children

The website is intended for trade professionals (interior designers, builders, architects) and is not directed at children under 13. We do not knowingly collect information from children.

10. Changes to this policy

We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision. Material changes will be noted on this page.

11. Contact

Questions about this Privacy Policy:
Jamail Hardwoods, LLC
2643 Colquitt St
Houston, TX 77098
privacy@jamailhardwoods.com
832-930-5936

This privacy policy is provided as a starting template. We recommend reviewing with a Texas-licensed attorney before relying on it for compliance purposes.